Billing Management Documentation

This page allows administrators to manage all billing and license-related aspects of their Syrenn organization. Our goal is to make user and billing management as straightforward as possible.

Accessing Billing Management

To manage your billing, navigate to the Billing page within the Syrenn platform.

Managing Your Subscription (Stripe Portal)

Clicking the "Manage Billing" button will redirect you to our secure payment partner's portal (Stripe). This external portal provides comprehensive control over your subscription:

• View your current subscription: See details about your active plan and license count.
• Manage your payment & billing information: Update credit card details, billing addresses, and other payment preferences.
• Update your subscription: Easily add or remove licenses to scale your usage as needed.
• Cancel your subscription: Manage the cancellation of your Syrenn service.
• View your invoices: Access a history of your past invoices and receipts.

💡 Tip: To view and download specific invoices or receipts, scroll to the bottom of the Stripe portal page and click on any line item.

Key Actions on the Billing Page

The Billing page is your central hub for:

• License Management: Monitor your current license usage and available licenses.
• Subscription Modifications: Directly initiate changes to your subscription plan.
• Financial Records: Access all your billing documentation in one place.

Related Documentation

For information about managing users and their licenses, see Member Management →.