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Google Calendar Integration

Connect your Google Calendar to automatically sync meetings and enable live call features

Last updated: 12/12/2025

Overview

The Google Calendar integration allows you to automatically sync your calendar events with Syrenn and enable live call features.

Features

  • Automatic Calendar Sync: Your Google Calendar events are automatically synced with Syrenn
  • Live Call Scheduling: Enable live call features for real-time training sessions
  • Meeting Management: Track and manage meetings from your calendar
  • Real-Time Updates: Calendar changes are reflected immediately in Syrenn

Getting Started

Connecting Google Calendar

  1. Navigate to the Integrations page
  2. Find Google Calendar in the integrations list
  3. Click on the Google Calendar card
  4. Click the "Connect button
  5. You'll be redirected to Google's authentication page
  6. Sign in with your Google account
  7. Review and grant the requested permissions:
    • View your calendars
    • View and edit calendar events
  8. You'll be redirected back to Syrenn
  9. Your Google Calendar is now connected

Configuration

Calendar Settings

When Google Calendar is connected, you can configure live call settings:

  • Recording: Enable automatic recording of live calls
  • Email Notifications: Receive notifications about scheduled calls
  • Evaluation: Set up automatic evaluation after calls

Learn More About Live Call Settings →

How It Works

Learn More About How Calendar Integrations Enable Live Calls →

Important Notes

Single Calendar Integration

  • Only one calendar integration can be active at a time
  • If you connect Google Calendar, you'll need to disconnect Microsoft Outlook (or vice versa)
  • This ensures clean data and prevents conflicts

User-Scoped Integration

  • Google Calendar is a user-scoped integration
  • Each team member connects their own Google Calendar
  • Calendar events are private to each user
  • Admins cannot see other users' calendar events

Permissions

The integration requires the following Google Calendar permissions:

  • View Calendars: To see your available calendars
  • View Events: To read calendar events

Troubleshooting

Connection Issues

Problem: Unable to connect Google Calendar

Solutions:

  • Ensure you're signed in to the correct Google account
  • Check that your Google account has Calendar enabled
  • Clear browser cache and cookies
  • Try using a different browser
  • Check if browser extensions are blocking the connection

Sync Issues

Problem: Calendar events aren't syncing

Solutions:

  • Verify the integration is still connected
  • Check that you have events in your Google Calendar
  • Wait a few minutes for initial sync to complete
  • Try disconnecting and reconnecting the integration
  • Ensure you granted all necessary permissions

Permission Errors

Problem: Missing permissions error

Solutions:

  • Reconnect the integration and grant all permissions
  • Check your Google account security settings
  • Verify third-party app access is enabled in your Google account

Disconnecting Google Calendar

If you need to disconnect Google Calendar:

  1. Navigate to the Google Calendar Integration page
  2. Click "Remove integration" or toggle the Status off

⚠️ Warning: Disconnecting Google Calendar will disable live call features. Any scheduled live calls may need to be rescheduled with a different calendar integration.

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