Member Management Documentation

The Members page provides administrators with the tools to manage users within your Syrenn organization, including inviting new members, assigning roles, and controlling license access.

Overview

The Members page allows you to:

• View the list of users in your Syrenn organization: See all current members, their roles, and license status.
• Add users to your Syrenn organization: Invite new members to join your team.
• Remove users from your organization: Remove members who no longer require access.
• Enable/disable licenses for users: Control access to Syrenn for individual members.

Note: Billing administrators (you) have special privileges regarding billing and member assignments, and certain actions might be restricted or require contacting the Syrenn team.

Adding Members

If you have available licenses, you can invite new users to your Syrenn organization:

1. Click the "Invite Member" button.
2. An invitation form will appear, allowing you to:
   • Set the new user's email address.
   • Assign their role in the organization (Admin or Member).

When invited users sign in for the first time, their account will be locked by default until you enable their license.

Enabling a User's License

To unlock a new user's account after they sign in:

1. Locate the user in the members list.
2. Toggle the "License enabled" switch to the "on" position.

This action will activate their account and grant them access to Syrenn.

Managing Existing Members

Removing Users

To remove a user from your organization:

• Click the garbage can icon next to the user's name.

Important: Billing administrators cannot be removed via the Members page. If you need to remove a billing admin, please reach out to the Syrenn team for assistance.

Enabling/Disabling Licenses

You can control individual user access to Syrenn by enabling or disabling their license:

• Use the "License enabled" toggle next to each user's name to switch their license on or off.

Important: Billing administrators cannot have their licenses disabled via the Members page. If you need to disable a billing admin's license, please reach out to the Syrenn team.

License Management and Usage

Once all your available licenses are in use, you will need to purchase more licenses on the Billing page to invite additional members or enable more user accounts. The system will alert you when you are nearing or have reached your license limit.

Related Documentation

For information about managing your subscription and billing, see Billing Management →.